Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-palm-jumeirah-dubai.terratrek.net (hereafter referred to as “Desert Safari Palm Jumeirah Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://desert-safari-palm-jumeirah-dubai.terratrek.net.
  2. Any mobile applications or software we develop and release.
  3. Services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, texts, and other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Products or services bought from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, phone numbers, and mobile network information for location-based services.
  6. Location Data: Geographic coordinates and IP addresses to provide personalized content and services.
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Details about products you view, search for, or purchase on our sites, such as preferences and customization options.

We collect this data through various methods: user input forms, online interactions, browsing activities, and automated technologies (e.g., cookies). Additionally, third-party service providers may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and to provide analytics insights. Cookies are small text files stored in your browser that can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as login sessions and page navigation.
  2. Preference: They remember user preferences for personalized content.
  3. Analytics: Used to collect aggregate data about visitors’ behavior on our site for statistical analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including:

  1. Providing services and products you requested or subscribed to.
  2. Improving and personalizing your experience on our platforms.
  3. Complying with legal obligations and regulatory requirements.

Once the purpose of data collection is fulfilled, we delete or anonymize the data unless required otherwise by law.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data both at rest and in transit.
  2. Secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regular reviews and updates of our security protocols.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us using the details provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction:

  1. You may have the right to access, rectify, or erase your personal data.
  2. You can request restrictions on the processing of your data.
  3. You are entitled to receive your data in a portable format and to transfer it to another controller.
  4. You can object to certain processing activities.
  5. We will not discriminate against you for exercising your privacy rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscription requests, or questions regarding this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Desert Safari Palm Jumeirah Dubai, Privacy Team, [Address], [City, Country]